CM550DX/ CM550
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FAQs & Troubleshooting |

CM550DX/ CM550
Date: 22/01/2020 ID: faqh00101502_000
“The entered text cannot be used.“ appears on the computer screen.
Error message
The entered text cannot be used.
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Cause
The entered text cannot be used in CanvasWorkspace (Web).
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Solutions
The 26 letters of the alphabet, numbers, some symbols and some accented characters can be used.
If you want to create the pattern with Japanese character or TrueType font, use Canvas Workspace (Windows / Mac).
If CanvasWorkspace is not installed, download it from here.
‐ For details on the differences between CanvasWorkspace (Web) and CanvasWorkspace, see
What are the differences between "CanvasWorkspace(Web)" and "CanvasWorkspace"?
CM110, CM300, CM350, CM550DX/ CM550, CM700, CM900, SDX1000, SDX1200, SDX1250, SDX2200D, SDX2250D, SDX900
If you need further assistance, please contact Brother customer service:
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