CM550DX/ CM550
 |
FAQs & Troubleshooting |
CM550DX/ CM550
Date: 18/02/2021 ID: faqh00101180_000
E12002 appears on the computer screen.
Error message
Unable to import. The file may not be usable or supported. (E12002)
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Cause
The image file ("jpg", "gif", "bmp" or "png" file) cannot be imported.
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Solution
The file may be corrupt or may not be compatible with CanvasWorkspace.
CM110, CM300, CM350, CM550DX/ CM550, CM700, CM900, DC200, SDX1000, SDX1200, SDX1250, SDX2200D, SDX2250D, SDX900
If you need further assistance, please contact Brother customer service:
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