FAQs & Troubleshooting


Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

FAX-827/ FAX-827S

Not your product?

Date: 19/11/2012 ID: faq00000533_000

What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?

If you answer a call during the pseudo-ring/double-ring (F/T RING TIME) and it is not a voice call, you can assume you are probably receiving a fax from a machine that is not sending the Standard CNG fax tone. If you answered on the handset of the FAX, press the Fax/Start or Start/Copy key, wait for the LCD to display "Receiving" and then hang up. If you answered on an extension phone press the Fax Receive Code, *51 (*91 for New Zealand), wait to hear the FAX turn on and then hang up.

Related Models

FAX-717, FAX-727, FAX-737MC, FAX-817/FAX-817S, FAX-827/FAX-827S, FAX-837MC/FAX-837MCS, FAX-878

If you need further assistance, please contact Brother customer service:

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