Check the Serial Number
The serial number is on the back of the unit.
You can also see the serial number by using Remote Setup.
- (DSmobile DS-940DW) Slide the Mode Select Switch to (USB mode) or (Wi-Fi mode).
Do one of the following:
Click (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup.
In the Finder menu bar, click Go > Applications > Brother, select your model name and then double-click the Remote Setup icon.
When your machine is connected via a Network, type the password if required. If you have not previously set your own password, type the default login password.
The default login password to manage machine settings is either:
the password located on the back or bottom of the machine preceded by "Pwd"
If the password is entered incorrectly three times, you will not be able to log in for three minutes.
Click the Machine Info menu in the left navigation pane.
The window displays the Serial Number (the example below uses Windows).
DS-640, DS-740D, DS-940DW
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.