DS-940DW
 |
FAQs & Troubleshooting |
DS-940DW
Date: 02/07/2020 ID: faq00100455_502
Clean the Scanner and Rollers
A spot of dirt or correction fluid on the glass strip may cause poor quality scans. Clean the scanner and rollers if a vertical line appears in the scanned data or if areas are missing in the scanned data.
- (DSmobile DS-940DW) Turn the machine off.
- Disconnect the USB cable from both your scanner and your computer.
- (DSmobile DS-740D/DSmobile DS-940DW) Open the Output Guide.
- Open the Top Cover.
- Gently wipe the glass strips and feed rollers with a dry, soft, lint-free cloth.
- Close the Top Cover.
- (DSmobile DS-740D/DSmobile DS-940DW) Close the Output Guide.
- Reconnect the USB cable to your scanner and your computer.
Related FAQs
DS-640, DS-740D, DS-940DW
If you need further assistance, please contact Brother customer service:
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