PJ-863

FAQs & Troubleshooting

PJ-863

Date: 04/04/2022 ID: faqp00001466_045

What do the indicator lights mean?

The indicators are lit and flash to indicate the printer’s status. Each indicator may be lit or flash in green, red, orange or blue.
The symbols used in this FAQ explain the meaning of the different indicator colors and patterns:

/ / /	Indicator is lit in the color shown
/ / /	Indicator is flashing in the color shown
	Indicator is lit or flashing in any color
	Indicator is off

POWER	DATA	STATUS	Bluetooth^®	Description	Solution
				Battery charge completed with the AC Adapter, Car Adapter, or USB Type-C^® AC Adapter connected	-
				Battery charging in progress	-
				Rechargeable Li-ion Battery in use, battery charge is full	-
		(Once every four seconds)		Rechargeable Li-ion Battery in use, battery charge is half-full	-
		(Twice every four seconds)		Rechargeable Li-ion Battery in use, battery charge is low	-
		(Once every second)		Rechargeable Li-ion Battery in use, charge the battery	-
				Battery charging while printer is turned off	-
/				Printer in idle mode	-
(Once every 3.5 seconds)				Printer in sleep mode (Battery charging)	-
(Once every 3.5 seconds)				Printer in sleep mode (Battery not charging)	-
/	(Once every two seconds)			Receiving data	-
/				Printing	-
/				Buffer contains unprinted data	-
/	(Once every two seconds)			Transferring data	-
/				Maintenance/ configuration report printing /Cleaning mode	-
				Printer in boot mode	To resolve the issue, contact your Brother dealer or Brother Customer Service for assistance.
/				Printer in cooling down mode	The printer is in cooling down mode. Wait until the paper is fed and printing starts.
(Once every second)				Communication error	A command outside the specifications or corrupted data was transferred. Reconfirm the command and data, and then send them again.
				No template error	There is no template with the specified number. Specify a correct number. When printing a template, an error is indicated if the specified template does not exist. Select the correct template, and then print again. The template was not transferred. Register the template with the specified number to the printer.
				Memory full error	There is not enough internal memory available when you try to save a label file. Delete any unnecessary files, and then print again.
				BLF file error	Confirm that your printer supports .blf files, and then transfer the data again. When sending a template as a .blf file, make sure that the model name is correct in file and then transfer the data again.
				Maximum print length exceeded error	-
				Disconnected adapter error (Only when Hybrid Power Supply device setting is enabled.)	-
				ESC/P Memory full error	The data size to send with the ESC/P command is too large. Adjust the data and send it again.
				JPEG file error	Confirm the size of .jpg files, and then transfer the data again.
				Remaining battery error	-
(Once every second)	(Once every second)			Mass storage mode error	The file system becomes corrupted or a file is copied while a mass storage file is being processed. Turn off the printer and then turn it on again.
(Once every second)	(Once every second)	(Once every second)		System error	Turn off the printer and then turn it on again. If the problem still occurs, contact Brother Customer Service.
				Bluetooth on, connected	-
			(Once every second)	Pairing with Bluetooth	-
			(Once every three seconds)	Bluetooth on, not connected (During auto re-pairing)	-
(Once every second)	(Once every second)	(Once every second)	(Once every second)	Bluetooth error	To resolve the issue, contact your Brother dealer or Brother Customer Service for assistance.