FAQs & Troubleshooting

Close

QL-500

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 07/01/2015 ID: faqp00000886_000

The Add-In icon is not displayed in Microsoft Word. What should I do?

If the "Use Microsoft Word to edit e-mail messages" option is enabled in Microsoft Outlook, this will prevent the Add-In icon from appearing in Word whenever Outlook is also running.

[Solution 1]
Start Microsoft Word first, and then Microsoft Outlook.

[Solution 2]
Uncheck the "Use Microsoft Word to edit e-mail messages" checkbox in the options setting of Microsoft Outlook. Then it doesn't matter in which order Microsoft Word or Outlook are run on the computer.

Image

 

Related Models

QL-500, QL-550

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.