ADS-1350W
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FAQs & Troubleshooting |
ADS-1350W
Date: 26/12/2023 ID: faq00100805_000
I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
Check the following:
- Turn the machine off, and then turn it on again.
- Disconnect the USB cable from the machine, and then reconnect it.
- Use the USB cable that is included with the machine.
- Make sure to use a computer that has a USB Type-C port that supports 15 W output or higher.
- Try a different USB Type-C port and make sure it is capable of supplying 15 W output or higher.
-
Purchase the optional AC Adapter.
> Click here to order the AC Adapter (Order No).
*The AC Adapter is not available for purchase in some countries.
ADS-1300, ADS-1350W, ADS-1800W
If you need further assistance, please contact Brother customer service:
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