HL-5370DW
![]() |
FAQs & Troubleshooting |
![](/g/b/img/product/hl5370dw_eu_as.jpg)
HL-5370DW
Date: 15/11/2011 ID: faq00000424_002
The "Go to printer's website" option in Windows XP and Windows Vista is not working. / The "Get More Info" option in Windows 2000 and Windows Server 2003/2008 is not working. What should I do?
If you are using a URL of:
http://ipaddress:631 or http://ipaddress:631/ipp,
the Get More Info option in Windows 2000/XP, Windows Vista and Windows Server 2003/2008 will not function. if you wish to use the Get More Info option, use the following URL:
http://ipaddress
This will then force Windows 2000/XP, Windows Vista and Windows Server 2003/2008 to use Port 80 to communicate with the Brother print server.
HL-3040CN, HL-3070CW, HL-5350DN, HL-5370DW, HL-5380DN
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.