DCP-B7620DW(B)
FAQs & Troubleshooting |
DCP-B7620DW(B)
Date: 29/09/2023 ID: faq00000017_042
Ghosting images
Check the following points to resolve the issue:
-
Check the machine's environment. Conditions such as low humidity and low temperatures may cause this print quality issue.
Refer to Product Safety Guide available on the Manuals section.
> The latest Product Safety Guide is available in the Manuals section. - Select the appropriate media type in the printer driver.
- Make sure the two green levers inside the back cover are in the up position. Pull up the two green levers until they stop.
-
Clean the drum unit.
> Click here to see how to clean the drum unit. -
Replace the drum unit with a new drum unit.
> Click here to see how to replace the drum unit. -
Replace the toner cartridge with a new toner cartridge.
> Click here to see how to replace the toner cartridge. - The fuser unit may be contaminated. Contact Brother Customer Service from "Contact Us."
DCP-B7600D(B), DCP-B7620DW(B), DCP-B7640DW(B), DCP-L2600D, DCP-L2605DW, DCP-L2625DW, DCP-L2640DW, DCP-L2680DW, HL-L2464DW, HL-L2480DW, MFC-B7810DW(B), MFC-B7811DW, MFC-L2800DW, MFC-L2805DW, MFC-L2806DW, MFC-L2820DW, MFC-L2861DW, MFC-L2880DW(XL), MFC-L2885DW, MFC-L2886DW, MFC-L2920DW
If you need further assistance, please contact Brother customer service:
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