FAQs & Troubleshooting

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DCP-T420W

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-T420W

Not your product?

Date: 15/02/2024 ID: faq00000314_009

Uninstall the ICA driver (macOS 10.13 - macOS 12).

 

  1. Disconnect the USB cable between the Mac and your Brother machine.

     

  2. Log on as an "Administrator".

     

  3. Click Go from the Finder bar, Computer => Macintosh HD => Library => Image Capture => Devices.

     

  4. Delete the Brother Scanner.

    Devices folder

     

  5. Empty the trash bin.

     

  6. Reboot the Mac.

Related Models

ADS-1300, DCP-T220, DCP-T420W

If you need further assistance, please contact Brother customer service:

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