DCP-T310
 |
FAQs & Troubleshooting |
DCP-T310
Date: 15/12/2021 ID: faq00100760_000
I cannot connect my machine to a Windows 11 computer via USB.
A Windows 11 update distributed by Microsoft in December 2021 will solve the following issues:
- Unable to detect your Brother machine when it is connected to your computer using a USB cable.
- Unable to change your Brother machine's settings.
- Unable to connect more than one Brother machine via USB.
Run Windows Update to apply the KB5008215 update for Windows 11.
DCP-B7620DW(B), DCP-B7640DW(B), DCP-L2535D , DCP-L2550DW, DCP-L2600D, DCP-L2625DW, DCP-L2640DW, DCP-L3510CDW, DCP-L3520CDW, DCP-L3551CDW, DCP-L3560CDW, DCP-L5500D, DCP-L5510DN, DCP-L5510DW, DCP-T220, DCP-T310, DCP-T420W, DCP-T510W, DCP-T520W, DCP-T710W, DCP-T720DW, DCP-T820DW, HL-B2100D(B), HL-B2150W, HL-B2180DW(B), HL-L2335D, HL-L2370DN, HL-L2375DW, HL-L2400D, HL-L2460DN, HL-L2461DW, HL-L3220CDW, HL-L3270CDW, HL-L3280CDW, HL-L5000D, HL-L5200DW, HL-L5210DN, HL-L5210DW, HL-L6200DW, HL-L6210DW, HL-L6400DW, HL-L6410DN, HL-L8360CDW, HL-L9430CDN, HL-T4000DW, MFC-B7810DW(B), MFC-J2330DW, MFC-J2340DW, MFC-J3530DW, MFC-J3540DW, MFC-J3930DW, MFC-J3940DW, MFC-L2715DW, MFC-L2750DW, MFC-L2805DW, MFC-L2885DW, MFC-L3720CDW, MFC-L3750CDW, MFC-L3760CDW, MFC-L5710DW, MFC-L5755DW, MFC-L5900DW, MFC-L6710DW, MFC-L6900DW, MFC-L6910DN, MFC-L8390CDW, MFC-L8690CDW, MFC-L9570CDW, MFC-L9630CDN, MFC-T4500DW, MFC-T910DW, MFC-T920DW
If you need further assistance, please contact Brother customer service:
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