FAQs & Troubleshooting

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DCP-T820DW

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-T820DW

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Date: 16/02/2021 ID: faq00100734_000

I cannot print full-page photos or images using Email Print.

To print full-page photos/images using Email Print, make sure you do not enter any text in the email message to which you attach or insert your photo/image. Otherwise, the machine will print your photo/image as part of the email message.

If you attach non-regulated format, the Brother printer do not print the attached image.

Possible Print Results

  • Example 1: Inserting photos/images into the body of an email message
  • Example 2: Attaching photos/images to an email message
  • Example 3: Inserting both photos/images and text into the body of an email message

 

Example 1: Inserting photos/images into the body of an email message

 

Example1

 

Print result

Result A  Result B

If you enter any text in the body of the email, the machine will not print full-page photos/images, but will print them as part of your email message.

 

Example 2: Attaching photos/images to an email message

 

Example2

 

Print result

Print result

If you also insert a photo/image to your email message, as long as there is no text in the email message, the machine will:

  • Print the full-page photo/image
  • Print the email message content separately

 

Example 3: Inserting both photos/images and text into the body of an email message

 

Example

 

Print result

Print result

If you also attach a photo/image to your email message, the machine will:

  • Print the full-page photo/image
  • Print the email message content separately

 

Related FAQs

Related Models

DCP-B7620DW(B), DCP-B7640DW(B), DCP-L2625DW, DCP-L2640DW, DCP-L3520CDW, DCP-L3560CDW, DCP-L5510DN, DCP-L5510DW, DCP-T420W, DCP-T520W, DCP-T720DW, DCP-T820DW, HL-B2150W, HL-B2180DW(B), HL-L2460DN, HL-L2461DW, HL-L3220CDW, HL-L3280CDW, HL-L5210DN, HL-L5210DW, HL-L6210DW, HL-L6410DN, MFC-B7810DW(B), MFC-J2340DW, MFC-J3540DW, MFC-J3940DW, MFC-L2805DW, MFC-L2885DW, MFC-L3720CDW, MFC-L3760CDW, MFC-L5710DW, MFC-L6710DW, MFC-L6910DN, MFC-L8390CDW, MFC-T920DW

If you need further assistance, please contact Brother customer service:

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