FAQs & Troubleshooting

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MFC-J5910DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J5910DW

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Date: 22/03/2019 ID: faq00003195_000

Protect your Brother machine against unauthorised access over the network

  1. Change your Brother machine's default password to make it more secure
  2. Keep your Brother machine's firmware up to date
  3. Protect your Brother machine against unauthorised access over the network
  4. Remove any USB flash drives and memory cards from the Brother machine after use

 

1. Change your Brother machine's default password to make it more secure

Brother strongly recommend you change the default login password (initpass) to protect your machine from unauthorised access.

You can set a password following the steps below:

NOTE: The screens may differ depending on operating system being used and your Brother machine.

 

  1. Type "http://machine's IP address/" into your browser's address bar (where "machine's IP address" is the machine's IP address).

    i.e http://192.168.1.2
  2. Make sure that your Brother machine's name is shown at the upper left and click on Please configure the password>>.

    Click on "Please configure the password"

    If the machine prompts you for a password, following the steps below:

    1. If you have not previously set your own password, type initpass, and then click Right Arrow.
    2. Click Administrator.
  3. Enter or confirm new password and click on Submit. We recommend you implement a strong password.

    Enter or confirm new password

 

2. Keep your Brother machine's firmware up to date

Brother regularly improve the security of our products. We strongly recommend that you always update the firmware to the latest version using the Firmware Update Tool.

> Click here to download the Firmware Update Tool from your model's Downloads section.

 

 

3. Protect your Brother machine against unauthorised access over the network

Check the following points to protect your Brother machine against unauthorised access over the network:

 

  1. Make sure you use a router or firewall when connecting your Brother machine to the Internet as shown below:

    Internet connection image
     
  2. Your Brother machine should be protected from any unauthorised access if you use an Internet Service Provider and have a private IP address on your Brother machine. To check if your Brother machine is using a private IP address:
     
    1. Print the "Network Configuration(Network Config) Report".
      > Click here to see how to print the report.
    2. Check that the IP address printed on the report is within the following range:
      Check the IP address is within the range
      If your machine's IP address is not within the range listed above, contact your network administrator or Internet Service Provider and request a correct one. You can then use the correct IP address to set the machine up again.

 

4. Remove any USB flash drives and memory cards from the Brother machine after use

  • This feature is available only for some models.
  • Illustrations shown below are from a representative product and may differ from your Brother machine.

If your Brother machine is connected to a computer via network, anybody can use the computer to access a USB flash drive or memory card inserted in the machine. If multiple users are using your Brother machine, we do not recommend leaving any USB flash drives or memory cards inserted. Remove the USB flash drive and memory card every time you have finished using them.

Remove the USB flash drive and memory card

Related Models

HL-3150CDN, HL-3170CDW, MFC-9140CDN, MFC-9330CDW, MFC-J2320, MFC-J2510, MFC-J2720, MFC-J3520, MFC-J3720, MFC-J5910DW, MFC-J6510DW, MFC-J6710DW, MFC-J6910DW

If you need further assistance, please contact Brother customer service:

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