FAQs & Troubleshooting

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DCP-T500W

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-T500W

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Date: 14/02/2023 ID: faq00002599_013

Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)

You can scan and save a document in PDF format to a preferred folder by pressing the SCAN key on the control panel of your Brother machine.

Follow the steps below to configure and use the Scan to File feature:

NOTE: Illustrations shown below are from a representative product and operating system and may differ from your Brother machine and operating system.
 

STEP A: Configure the Scan to File feature

 

For Windows
  1. Open the ControlCenter.
    • Brother Utilities supported models
      1. Open Brother Utilities.
        • Windows 7 / 10 / 11
          Click Start or Start(Start) > (All Programs or All apps >) Brother > Brother Utilities.
        • Windows 8
          On the Start screen, click Start.
          If  is not  on the Start screen, right-click somewhere on an empty spot, and then click, All Apps from the bar.
          Click Brother Utilities.
      2. Select Scan.
      3. Click ControlCenter4.
    • Brother Utilities unsupported models
      Click Start(Start) > All Programs > Brother > [model name] > ControlCenter4.
  2. Open Device Scan Settings window.

    In Home Mode:
    Click Device Settings tab > Device Scan Settings.
    "Device Scan Settings in Home Mode"

     

    In Advanced Mode:
    Click Device Settings tab > Device Scan Settings.
    "Device Scan Settings in Advanced Mode"

     

  3. The Device Scan Settings window will appear. Click the File tab and choose PDF(*.pdf) in File Type. Configure the settings and click OK. For example, you can set the prefix text used for the file name of the scanned data in the File Name box. You can also set the folder to save the scanned data in the Destination Folder box.

     

  4. Go to STEP B.

 

For Macintosh
  1. Open the ControlCenter.
    To open the ControlCenter2 application, click Go from the Finder bar, Applications > Brother > ControlCenter. Double click the ControlCenter.
    The ControlCenter will open and an icon will be placed in the dock.
  2. Click on Configuration > SCAN > File.
    "Control Center2"

     

  3. The Scan to File configuration window will appear. Click the Device Button tab and choose PDF(*.pdf) in File Type. Configure the settings and click OK. For example, you can set the prefix text used for the file name of the scanned data in the File Name box. You can also set the folder to save the scanned data in the Destination Folder.
    "The Device Scan Settings window"

 

 

STEP B: Use the Scan to File feature from the SCAN key on my Brother machine

  1. Load your document.
  2. Press SCAN.
  3. Press the UP OR DOWN ARROW key to choose Scan to File.
  4. Press OK.
  5. (For network users)
    1. Press the UP OR DOWN ARROW key to choose the destination computer you want to receive the data.
      Note:
      If the computer is not displayed, see the Related FAQ's to resolve the issue at the end of the page.
       
    2. Press OK.
    3. If the LCD prompts you to enter a PIN, enter the 4-digit PIN for the destination computer on the control panel and press OK.
  6. Do one of the following:
    • If you want to use the default settings, press the UP OR DOWN ARROW key to choose Off for Set Options.
      Press OK, and then go to Step 9.
    • If you want to change the default settings, go to Step 7.
  7. Press the UP OR DOWN ARROW key to choose On for Set Options, and then press OK.
     
    To use Set Options, the ControlCenter software must be installed on a computer that is connected to the machine.
     

     

  8. The machine will prompt you to set each of the following scan settings.
    Press the UP OR DOWN ARROW key to select the desired option, and then press OK to proceed to the next scan setting.
    • Scan Type
    • Resolution
    • File Type
    • Scan Size
    • Remove Bkg. Clr
  9. Press Black (Mono) Start or Color (Colour) Start.

You can scan from your computer with the useful application as ControlCenter.
> Click here to see how to use the ControlCenter with Windows/Macintosh.

 

Related FAQs

Related Models

DCP-J100, DCP-J105, DCP-T300, DCP-T500W, DCP-T700W, MFC-J200, MFC-T800W

If you need further assistance, please contact Brother customer service:

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