Cleaning the four color print heads (black, cyan, magenta and yellow) and/or adjusting the vertical alignment may improve the print quality. To determine if the alignment needs to be set and to identify which print heads need to be cleaned, print the Print Quality Check sheet and the Alignment Check sheet.

Below are instructions for improving the following:

• White lines in text or graphics
• Blank text
• Blurred or faded text and images

Follow the instructions that apply to your issue.

• If your printed pages have a white line in the text or graphics (as shown in the illustration below) or blank text, some of the nozzles may be clogged and need to be cleaned. Go to Section 1 for instructions on how to print the Print Quality Check sheet and clean the clogged print head.
  

   

• If your printed pages have text that become blurred or images that become faded (as shown in the illustration below), you may need to adjust the print alignment. Go to Section 2 for instructions on how to print the Alignment Check sheet and adjust the print alignment.
  

Section 1: Checking the print quality and cleaning the print head

Print the Print Quality Check Sheet and look at the nozzle check pattern.
If print head cleaning is needed, following the machine's display instructions.
> Click here to see how to print the Print Quality Check Sheet.

Section 2: Checking the Print Alignment

Print the Alignment Check Sheet and adjust the print alignment.
> Click here to see how to print the Alignment Check Sheet.