HL-5170DN
![]() |
FAQs & Troubleshooting |
![](/g/b/img/product/hl5170dn_all.jpg)
HL-5170DN
Date: 10/05/2013 ID: faq00000211_001
White lines appear across the page.
![](/g/b/img/faqend/faq00000211_001/ae/en/91851/white_line.gif)
Please check the following points:
-
Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause the problem. To see what kind of paper you can use, click here.
-
Make sure that you select the appropriate media type in the printer driver.
-
The problem may disappear by itself. Print multiple pages to clear this problem, especially if the printer has not been used for a long time.
-
The drum unit may be damaged. Put in a new drum unit. To see how to replace the drum unit, click here.
Related FAQs
HL-5140, HL-5150D, HL-5170DN
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.