FAQs & Troubleshooting

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HL-4000CN

FAQs & Troubleshooting

FAQs & Troubleshooting

HL-4000CN

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Date: 27/01/2014 ID: faq00000059_000

"Duplex Jam Open B-cover" error appears on the LCD. What should I do?

Follow the procedure below to remove the jammed paper.

 

  1. Push in button B (1) and fully open the front cover (2).

  2. Remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer.

  3. Close the front cover.

Related Models

HL-4000CN, HL-4200CN

If you need further assistance, please contact Brother customer service:

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