MFC-EX915DW
![]() |
FAQs & Troubleshooting |
Black lines down the page
Black lines down the page.
Printed pages have toner stains down the page.
Check the following points to resolve the issue:
-
Clean the corona wire inside the drum unit by sliding the green tab.
> Click here to see how to clean the corona wire of the drum unit.
-
Make sure the green tab of the corona wire is in the Home position (1).
-
Wipe the scanner glass strip with a dry lint free soft cloth.
> Click here to see how to clean the scanner glass strip.
-
The toner cartridge may be damaged. Replace the toner cartridge with a new toner cartridge.
> Click here to see how to replace the toner cartridge.
-
The drum unit may be damaged. Replace the drum unit with a new drum unit.
> Click here to see how to replace the drum unit.
- The fuser unit may be contaminated. Contact Brother Customer Service from the "Contact Us" section.
Related Models
DCP-L2640DW, DCP-L2660DW, DCP-L5510DN, DCP-L5512DN, DCP-L5610DN, DCP-L5660DN, DCP-L5662DN, HL-L2465DW, HL-L2480DW, MFC-EX915DW, MFC-L2760DW, MFC-L2807DW, MFC-L2820DW(XL), MFC-L2880DW(XL), MFC-L2900DW(XL), MFC-L2980DW, MFC-L5710DN, MFC-L5710DW, MFC-L5715DW, MFC-L5717DW, MFC-L5912DW, MFC-L5915DW, MFC-L6810DW, MFC-L6912DW, MFC-L6915DW
Content Feedback
To help us improve our support, please provide your feedback below.