Model discontinued. This page is no longer updated.

FAX-5750e

FAQs & Troubleshooting

FAQs & Troubleshooting

How does Caller ID work with my Brother machine?

Your Brother machine's Caller ID feature allows you to use the Caller ID service that is offered by many local telephone companies. After the line rings a few times your Brother machine's LCD show the caller's telephone number and name (if available). Once you answer the call, the Caller ID information disappears from the LCD, but the information is stored in your Brother machine's Caller ID Memory.


  • You will see the first 16 characters of the number or name.

  • Out of Area means the call originated outside your ID service area.

  • Private Call means the caller has intentionally blocked the transmission of Caller ID information.

  • Call Pickup means no Caller ID information was transmitted.

Caller ID service varies with different telephone companies. We recommend you call your local telephone company to determine what type of service is available in your area.



Viewing the Caller ID List


The Caller ID List stores information for up to 30 faxes and telephone calls. When the thirty-first call is received, it replaces information about the first call.


You can scroll through the Caller ID List to review the calls you have received. You can also delete individual entries in the Caller ID memory.




To access the Caller ID List, follow these steps:


  1. Press Menu, 2 (Fax), 0 (Miscellaneous), 2 (Caller ID).

  2. Press the LEFT OR RIGHT ARROW key to select Display #.

  3. Press the Set key.

  4. Press the LEFT OR RIGHT ARROW key to scroll through the Caller ID memory and select the Caller ID entry you want to view.

  5. Press the Set key.
    The LCD will show the caller's telephone number and the date and time of the call.

  6. Do one of the following:

    • To return to the Caller ID List, press the LEFT OR RIGHT ARROW key.

    • To delete the Caller ID entry you are viewing, press the Clear key.

    • If you are finished viewing the Caller ID List, press the Stop/Exit key.


Printing the Caller ID List


To print the Caller ID List, follow these steps:

  1. Press Menu, 2 (Fax), 0 (Miscellaneous), 2 (Caller ID).

  2. Press the LEFT OR RIGHT ARROW key to select Print Report.

  3. Press the Set key.

  4. Press the Fax Start key.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-4100/FAX-4100e, FAX-4750e, FAX-5750e

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.