DCP-T420W

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 28/05/2020
  • ID: faq00002739_009

Unable to Scan

Machine Error

 

The error message "Unable to Scan" is an indication that the machine has a mechanical issue.

 

Disconnect the machine from the power for several minutes, and then reconnect it.

 

If the error message still continues, contact Brother Customer Service from the "Contact Us" section.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-T220, DCP-T420W, DCP-T426W

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