FAQs & Troubleshooting

Error Message on the machine's display

Error Message on the machine's display

Listed below are common error messages that may be displayed on your machine's display. Click an error message to check the possible solution.

A

 

B

 

C

Card Jam

Clean the Sensors

D

Document Jam

E

 

F

 

G

 

H

 

I

 

J

 

K

 

L

 

M

 

N

 

O

 

P

 

Q

 

R

Replace the Pick Up Roller

Replace the Separation Pad

S

 

T

 

U

 

V

 

W

 

X

 

Y

 

Z

 

If the relevant error message is not listed above, you can view a full list in the User's Guide within the Manuals section of this website.