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No Cartridge
The error message No Cartridge is displayed when an ink cartridge is not installed properly. Take out the new ink cartridge and reinstall it firmly into the machine.
> Please click here to see how to reinstall the Ink Cartridge.
If No Cartridge is still displayed after you just installed or replaced the ink cartridge, check that you are using "Genuine" Brother replacement ink cartridges.
- If you are using non-Brother ink cartridges or refilled ink cartridges, we recommend you replace the ink cartridges with genuine Brother ink cartridges.
- If you are using genuine Brother ink cartridges, please contact Brother Customer Service from "Contact Us".
Brother strongly recommends that customers use only genuine Brother ink for best results. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability since the ink formulation in genuine Brother ink cartridges prevent smearing and clogging of the print head. In addition, use of potentially incompatible ink and/or cartridge may trigger incorrect status messages, cause the printer to stop prematurely or otherwise malfunction. The Brother limited warranty does not apply to any problem that was caused by the use of third party ink and/or cartridges.
> Click here for more information about Genuine Brother Supplies.
> Click here for more information about Genuine Brother Supplies.
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