When I embroider using certain Artspira fonts, my text has white spaces, missing or unevenly spaced letters, or crowded stitches. 

  • Certain fonts, including   Standard Quality fonts, may not convert or scale correctly due to character shapes.
  • Some characters cannot be embroidered accurately or won't convert, so you may need to choose a different font. 
  •  We recommend test sewing before embroidering your final project.

Cause

Depending on the font and the text size you use, the following may occur:
 

Case 1: White spaces

* This example of white space shows the letter B's outline, but no fill. Note that this may not happen with this specific font or this specific letter.

 

Case 2: Missing letters

* This example of missing letters shows that the letter B is completely missing. Note that this may not happen with this specific font or this specific letter.

 

Case 3: Crowded stitches

* This example of crowded stitches shows that the letters are over-stitched and difficult to read. This could happen with any font or letters if they are not scaled correctly. 

 

Solution

  • For Cases 1 and 2, preview your text on the app screen before embroidering, and make any changes or corrections needed.

     
  • For Case 3, the LCD preview may not be enough to decide, so you may want to test sew before embroidering.

     
  • Try the following: 
    • Adjust the font size.
    • Use a different font.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

EV1, EV1-LE, Innov-is CX1e, Innov-is NQ1700E, Innov-is NQ3550W, Innov-is NQ3700D, Innov-is NS1250E, Innov-is NS1850D, Innov-is NS2850D, Innov-is XE1, Innov-is XE2, Innov-is XJ1, Innov-is XJ2, Innov-is XP1, Innov-is XP2, Innov-is XP3, LB5500, PE545, PE570, PE900, PP1, PR1055X, PR1060W, PR680W / PR680WC, SE2000, SE700, SE725

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