Cleaning the four color print heads (black, cyan, magenta and yellow) and/or adjusting the vertical alignment may improve the print quality. To determine if the alignment needs to be set and to identify which print heads need to be cleaned, print the Print Quality Check sheet and the Alignment Check sheet.

Below are instructions for improving the following:

• Horizontal lines in text or graphics
  
  
• Blank text
  
  
• Blurred or faded text and images

• If your printed pages have a horizontal line in the text or graphics (as shown in the illustration below) or blank text, some of the nozzles may be clogged and need to be cleaned. Go to Section 1 for instructions on how to print the Print Quality Check sheet and clean the clogged print head.
  
  
  
  
  
• If your printed pages have text that become blurred or images that become faded (as shown in the illustration below), you may need to adjust the print alignment. Go to Section 2 for instructions on how to print the Alignment Check sheet and adjust the print alignment.
  
  

Section 1: Checking the print quality and cleaning the print head

1. Press (Settings).
   
   

   If is on the Touchscreen, you can press it, and then go to Step 5.

   
   
2. Press the Up or Down arrow key to display General Setup.
   
   
3. Press General Setup.
   
   
4. Press Ink.
   
   
5. Press Test Print.
   
   
6. Press Print Quality.
   
   
7. Press Start. The machine begins printing the Print Quality Check Sheet.
   
   
8. Check the quality of the four color blocks on the sheet.
   
   
9. The Touchscreen asks you if the print quality is OK.
   
   Do one of the following:
   
   
   • If all lines are clear and visible, press Yes to finish the Print Quality check and go to Step 15.
     
     
   • If you can see missing short lines as shown below, press No.
   
   
   
   
   
10. The Touchscreen asks you if the print quality is OK for black and then the three colors. Press Yes or No.
    
    
11. The Touchscreen asks you if you want to start cleaning. Press Yes. The machine starts cleaning the print head.
    
    
12. After the cleaning procedure is finished, press Start. The machine starts printing the Print Quality Check Sheet again.
    
    
13. Once it prints out, check the quality of the four color blocks on the sheet.
    
    
14. The Touchscreen will ask you if the print quality is OK.
    Do one of the following based on the print quality of the check sheet:
    
    
    • If all lines are clear and visible, choose Yes to finish the Print Quality check and go to Step 15.
      
      
    • If the print quality continues to be poor and you have tried to clean the print head less than five times, press No and return to Step 8 to repeat the print head cleaning. You shold complete the Print Quality Check sheet and print head cleaning process up to five times.
      
      
    • If the print quality continues to be poor and you have tried cleaning the print head up to five times, press and contact Brother Customer Service from the "Contact Us".
    
    

    Cleaning the print head consumes ink. Cleaning the print head more than 5 times uses ink unnecessarily. If you do not see any improvement, please contact Brother Customer Service from the "Contact Us".

    
    
    
15. Press .