FAQs & Troubleshooting

Error Message on the Status Monitor

Listed below are common error messages that may be displayed on the Status Monitor. Click an error message to check the possible solution.

A
B
C	Cannot Detect Cannot Print ## Cartridge Error Condensation Cooling Down
D	Drum !
E
F
G
H
I
J
K
L
M	Media Type Mismatch or Media Mismatch
N	No Toner
O	Out of Memory / Print Data Full
P	Paper is Jammed in the 2-sided Tray Paper is Jammed in the Back of the Machine Paper is Jammed Inside the Machine
Q
R	Replace the Drum Unit Replace the Toner Cartridge Replace the Waste Toner Box
S	Storage Full
T	Toner Error Toner Low Too Many Trays Tray 2 Error / Tray 3 Error / Tray 4 Error
U	Unusable Device
V
W	Wrong Toner Cartridge
X
Y
Z

If the relevant error message is not listed above, you can view a full list in the User's Guide within the Manuals section of this website.

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