FAQs & Troubleshooting

Print Quality Problem

Print Quality Problem


Below are some examples of print quality issues. Click on the image that matches the problem you are experiencing to see possible solutions.

Toner scatter or toner stain

Toner scatter or toner stain

Missing thin lines in images

Missing thin lines in images

Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off

Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off

If your issue is not shown, you can view the complete list in the User's Guide within the Manuals section of this website.