Updated:06/18/2025

These are the most viewed FAQs, ranked by popularity.

1. 1.The message "Retry Updating by USB", "Retry by USB" or "Try updating by Firmware Update tool." appears on the machine's LCD when the machine is turned on.
2. 2.What is the recommended paper?
3. 3.I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4. 4.(Video) Paper is Jammed in the Manual Feed Slot
5. 5.(Video) Paper is Jammed in the 2-sided Tray