Updated:07/14/2025

These are the most viewed FAQs, ranked by popularity.

1. 1.I still receive the error message "Replace Drum", "Drum Near End", or "Drum End Soon" after I replace the drum unit with a new one.
2. 2."JAM MP TRAY" error appears on the LCD. What should I do?
3. 3.How do I install additional memory?
4. 4.Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
5. 5.What is a "Generic PCL Driver"?