Updated:11/01/2024

These are the most viewed FAQs, ranked by popularity.

1. 1.I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
2. 2.I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
3. 3.When I print, the pages are smudged with ink. What should I do?
4. 4.I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
5. 5.I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.