Updated:11/14/2024

These are the most viewed FAQs, ranked by popularity.

1. 1.The message "No PE-DESIGN Software Key is connected. Please connect a PE-DESIGN Software Key." appeared.
2. 2.Why can't I import some embroidery files correctly?
3. 3.I tried to import a svg (Scalable Vector Graphics) file to the design page, but the imported data appeared as the data filled in one color on the design page.
4. 4.When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the Innov-is series?
5. 5.Precautions for using the "PE-DESIGN Software Key"