Updated:11/14/2024

These are the most viewed FAQs, ranked by popularity.

1. 1.The Drum LED is still on or flashing after I replace the drum unit with a new one.
2. 2.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3. 3.The printer status is Offline or Paused.
4. 4.The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
5. 5.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).