Updated:11/11/2024

These are the most viewed FAQs, ranked by popularity.

1. 1.How do I load paper?
2. 2.I still receive the error message "Paper Jam" after I removed the jammed paper.
3. 3.I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
4. 4.Print using only the black ink cartridge when the Color cartridges have run out.
5. 5.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)