Updated:23/05/2025

These are the most viewed FAQs, ranked by popularity.

1. 1."DOCUMENT JAM" error appears on the LCD. What should I do?
2. 2.Can an External Answering Device(TAD) be used instead of the built-in one?
3. 3.I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
4. 4.What is Distinctive Ring and how do I program it?
5. 5.What does "NG" on the Transmission Verification Report mean?