Updated:08/11/2024

These are the most viewed FAQs, ranked by popularity.

1. 1.When I try to scan the document, the scanner application crashes. (OS X 10.11)
2. 2.After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
3. 3.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4. 4.The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
5. 5.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).