Updated:13/11/2024

These are the most viewed FAQs, ranked by popularity.

1. 1.I tried to import a svg (Scalable Vector Graphics) file to the design page, but the imported data appeared as the data filled in one color on the design page.
2. 2.The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened.
3. 3.Embroidery (PES) files are not displayed as thumbnails in Windows Explorer. (Windows 7 and Windows Vista)
4. 4.I tried to install PE-DESIGN or remove PE-DESIGN again and again, but I failed it.
5. 5.Why can't I import some embroidery files correctly?