Updated:01/11/2024

These are the most viewed FAQs, ranked by popularity.

1. 1.One or more of my colors are not printing (blank). What can I do?
2. 2.The printer status is Offline or Paused.
3. 3.I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
4. 4.I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
5. 5.When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?