FAQs & Troubleshooting
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107 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I transfer label or slip templates?
- 3How do I connect RJ printer to my computer?
- 4How do I transfer label templates with P-touch Transfer Express?
- 5How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 6How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 9How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
- 10Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 11P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 12How do I clean my machine?
- 13The Bluetooth® installation asks me for a PIN (or Pass Key). Where can I find this information?
- 14Where can I find my Brother printer's serial number?
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16How to identify the printer's firmware version
- 17What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 18My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 19How to install Brother software on a computer not connected to the Internet
- 20Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 21What Android™ mobile application can I use?
- 22Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 23How to charge the rechargeable Li-ion battery
- 24How to connect to an AC power outlet (Optional)
- 25How can I install the printer driver only? (for Windows)
- 26Which interface cable can I use?
- 27I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 28The printer cannot communicate with other devices via Wi-Fi® or Bluetooth®.
- 29How to install the rechargeable Li-ion Battery (Optional)
- 30How to delete the registry information and files related to the printer driver
- 31How to identify your Operating System (OS) for Windows or Mac
- 32How do I install/change the RD roll?
- 33How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 34Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 35How do I install the software using a USB cable? (for Windows)
- 36How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 37When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 38I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 39A communication error occurs when printing via serial cable (RS-232C).
- 40How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 42I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 43How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 44How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 45What is the Label List? (P-touch Editor 5.x for Windows)
- 46Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 47How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 48How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 49How do I transfer templates or other data from the computer to the printer?
- 50How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)