FAQs & Troubleshooting
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155 Results
- 1How do I connect RJ printer to my computer?
- 2How do I transfer label or slip templates?
- 3P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 4How to identify your Operating System (OS) for Windows or Mac
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6How do I install/change the RD roll?
- 7How do I set the Label Peeler?
- 8Where can I find my Brother printer's serial number?
- 9I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 10How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 11I have an occasional printing problem.
- 12Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 13My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 14Using the Communication Settings (for Windows)
- 15How can I connect my printer wirelessly?
- 16How do I transfer label templates with P-touch Transfer Express?
- 17How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 18What Android™ mobile application can I use?
- 19How to install the rechargeable Li-ion Battery
- 20Using the Device Settings (for Windows)
- 21(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 22Print free-length labels with the set length (Linux®)
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 25How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 26When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 27I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 28The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 29The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 30(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 31How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 32P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 33Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 34How do I reset network setting?
- 35Printing is not possible. (USB connection)
- 36How do I uninstall the printer driver?
- 37How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 38How to install Brother software on a computer not connected to the Internet
- 39How to open the Devices and Printers window
- 40What iOS mobile application can I use?
- 41Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 42"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 43Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 44The paper settings specified from the server computer are not reflected on the client computer.
- 45How to connect to a DC power outlet (Optional)
- 46How to charge the rechargeable Li-ion battery
- 47How to delete the registry information and files related to the printer driver
- 48My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 49How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 50(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)