FAQs & Troubleshooting
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172 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 3How do I transfer label or slip templates?
- 4Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6How do I transfer label templates with P-touch Transfer Express?
- 7I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 8When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 9Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 10Where can I find my Brother printer's serial number?
- 11What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 12How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 13How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 16I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 17How do I install/change the DK roll?
- 18How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 19Printing is not possible. (USB connection)
- 20P-touch Editor crashes when I open it on my Mac.
- 21P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 22Printing is not possible. (P-touch Editor5.3 for Mac)
- 23How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 24How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 25The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 26How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 27What is the Label List? (P-touch Editor 5.x for Windows)
- 28(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 29How to identify the printer's firmware version
- 30"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 31I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 32How do I uninstall the printer driver?
- 33(Video) When I print many continuous labels, part of the label data is printed twice.
- 34How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 35The driver downloaded from the website cannot be installed.
- 36(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 37I cannot print on the 103 mm wide label roll on a network using the latest printer driver.
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 40How do I reset network setting?
- 41When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 42My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 43I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 44How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 45I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 46How to delete the registry information and files related to the printer driver
- 47How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 48How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 49(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 50Installing the LPR driver and CUPS wrapper driver (Linux®)