FAQs & Troubleshooting
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48 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2Uninstalling the printer drivers (Linux®)
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4How do I install the printer driver from the CD-ROM? (for Windows)
- 5Where can I find my Brother printer's serial number?
- 6What Android™ mobile application can I use?
- 7How to identify the printer's firmware version
- 8I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 9How do I clean the Platen Roller?
- 10How to connect to a DC power outlet (Optional)
- 11I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 12The print result is garbled or corrupted.
- 13How to charge the rechargeable Li-ion battery
- 14How to charge the rechargeable Ni-MH battery
- 15How to connect to an AC power outlet (Optional)
- 16How do I connect the printer and my computer via USB cable?
- 17The paper is jammed in the printer.
- 18Printing is not possible. (USB connection)
- 19Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 20I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 21How do I uninstall the printer driver?
- 22Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?
- 23Paper does not move through the printer even though the motor is running.
- 24How to delete the registry information and files related to the printer driver
- 25How to identify your Operating System (OS) for Windows or Mac
- 26I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28The DATA indicator has turned off even though data remains in the printer.
- 29How to connect to a DC power outlet (Optional)
- 30How to install the rechargeable Li-ion Battery (Optional)
- 31How to install the rechargeable Ni-MH Battery (Optional)
- 32Some of the print options in OpenOffice do not work. (Linux®)
- 33What is the JPEG printing and how can I use it?
- 34How do I print from a computer?
- 35(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 36I connected multiple printers of the same model to one computer but can only print from one of them.
- 37What do the indicator lights mean?
- 38The printed image is out of alignment.
- 39The print quality is poor, and the image is too light or dark.
- 40How to insert paper
- 41I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 42Error messages do not appear when using the USB connection of my printer.
- 43The printed image is compressed or stretched.
- 44Pages don't print. What should I do?
- 45The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 46How to open the Devices and Printers window
- 47What is IrDA?
- 48Paper moves through the printer, but nothing appears on the paper.