FAQs & Troubleshooting
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57 Results
- 1The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
- 2How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
- 3The printer does not print from my mobile device or does not print correctly.
- 4I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print / Design&Print 2)
- 5I cannot use the Frame function. (P-touch Design&Print / Design&Print 2)
- 6I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
- 7Export saved labels from P-touch Design&Print to P-touch Design&Print 2
- 8Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
- 9The printer stops while printing, or the tape is cut in the middle of the text.
- 10How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 11Which brands of Ni-MH rechargeable batteries do you recommend?
- 12How can I confirm the selected tape length? (P-touch Design&Print / Design&Print 2)
- 13How can I connect my mobile device to the printer via Bluetooth®? (Brother iPrint&Label)
- 14How to automatically identify tape installed in the printer. (P-touch Design&Print / Design&Print 2)
- 15What is the difference between the "Create your own label" function and the "Template" function? (P-touch Design&Print / Design&Print 2)
- 16What Android™ mobile application can I use?
- 17How can I check the print preview for a tape not currently inserted in the printer? (P-touch Design&Print / Design&Print 2)
- 18Does my printer support Bluetooth® Ver 5.0, Class 2?
- 19How many mobile devices can I connect to one printer via Bluetooth®?
- 20Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 21What is the difference between the text box layout and the label layout? (P-touch Design&Print)
- 22A template is not displayed correctly. (P-touch Design&Print / Design&Print 2)
- 23What iOS mobile application can I use?
- 24Where can I find my Brother printer's serial number?
- 25The printer is not connected to my mobile device correctly.
- 26The tape is ejected with the paper liner separated from the tape.
- 27Where can I download Brother iPrint&Label? (iPrint&Label)
- 28Marks and characters (Emoji) from a mobile device are not displayed correctly, or cannot be printed clearly even though they display correctly on the editing screen. (P-touch Design&Print)
- 29Can I use the app with my iPad? (iPrint&Label)
- 30How is the print head cleaning cassette used?
- 31I cannot use the Share Label function and get an error message "It failed to tag." (P-touch Design&Print for Android™/iOS)
- 32How do I add, move or delete objects? (P-touch Design&Print / Design&Print 2)
- 33How do I print multiple lines of text? (P-touch Design&Print)
- 34How can I create a barcode label? (iPrint&Label)
- 35Can I change the barcode settings like barocde size? (iPrint&Label)
- 36The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 37The fabric tape became detached after washing.
- 38How do I set a tape cassette?
- 39Why doesn't my machine turn on when the Power button is pressed?
- 40What is the compatible barcode protocol? (iPrint&Label)
- 41The tape got jammed or stuck in the printer.
- 42When I run iPrint&Label, "Unconnected Printer" is displayed on my Android™ device.
- 43The label does not cut well.
- 44If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 45Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 46Power Supply
- 47Why does the power turn off when I press the print key?
- 48I was using my mobile device and printer via Bluetooth®, but the connection was cut off. How do I connect the devices again?
- 49When I print symbols, they are garbled or corrupted. (P-touch Design&Print)
- 50Can I create a label with time&date? (iPrint&Label)