FAQs & Troubleshooting
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372 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter paper
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Scan Using Secure Function Lock 3.0
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8Curled or wavy
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13Adjust color settings by using the custom setting in the printer driver
- 14Replace the Toner Cartridge
- 15Restrict changing machine settings for users.
- 16The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 17My Brother machine could not be found over the network when I installed drivers on my computer.
- 18What is Brother iPrint&Scan?
- 19When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 20(Video) Connect telephone line and power cords
- 21(Video) Load an Envelope (MP Tray)
- 22Replace the Belt Unit
- 23Paper is Jammed in the Back of the Machine
- 24Paper is Jammed in the Paper Tray
- 25Can I print in monochrome if one of the color toners run out?
- 26(Video) Unpack your Brother machine
- 27Paper is Jammed underneath the Paper Tray
- 28Paper is Jammed in the MP tray
- 29Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 30Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 31Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 32Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 33Blank page or some colors are missing.
- 34Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 35Adjust the copy density and contrast
- 36What driver package format is supported by my Linux distribution?
- 37The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 38The printer status is Offline or Paused.
- 39Uneven density appears periodically across the page.
- 40Document Jam
- 41Replace Drum
- 42Scan multiple pages into one file instead of each scan being saved as a separate file.
- 43The color of your printouts is not what you expected
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 46Tray 2 Error / Tray 3 Error / Tray 4 Error
- 47What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 48White streaks or bands down the page
- 49Colors are light or faint on the whole page
- 50Use Universal Print (Windows)