FAQs & Troubleshooting
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Latest |
290 Results
- 110/05/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 209/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 327/04/2022Scan and save a document in PDF format for Windows (Scan to File)
- 427/04/2022Uninstall the drivers. (Mac OS X 10.6 or greater)
- 525/04/2022Where can I find my Brother machine's serial number?
- 620/04/2022Uninstall the Brother Software and Drivers (Windows)
- 718/04/2022I cannot print using my Brother machine on a wireless network (Mac)
- 818/04/2022I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 914/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 1014/04/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 1113/04/2022I cannot print from my computer via USB.
- 1211/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 1307/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 1407/04/2022The printer status is Offline or Paused.
- 1505/04/2022I cannot print using my Brother machine on a wireless network (Windows)
- 1601/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 1724/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 1824/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1917/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 2010/03/2022Drum !
- 2102/02/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 2214/12/2021Print both sides of paper or a booklet automatically
- 2329/11/2021Verify if the Brother machine has a dial tone.
- 2415/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 2515/11/2021Set up your Brother machine on a wireless network.
- 2610/11/2021Open the Control Panel (For Windows)
- 2714/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 2812/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2912/10/2021I get the "Filter "brlpdwrapperXXXXX" for printer "XXXXX" not available: No such file or directory" error on Gentoo (Linux)
- 3030/09/2021I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 3120/07/2021I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3222/06/2021Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 3318/05/2021Scan a document using Brother iPrint&Scan. (macOS only)
- 3419/03/2021Add your Brother machine with AirPrint (macOS)
- 3519/03/2021I get a TS error when trying to print on a wireless network.
- 3619/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3702/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3822/02/2021A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 3916/02/2021My Brother machine could not be found over the network when I installed drivers on my PC.
- 4016/02/2021"Offline" appears on the Status Monitor.
- 4127/01/2021Adjust color settings by using the custom setting in the printer driver
- 4229/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 4324/12/2020Printing/ Scanning with the Cloud
- 4424/12/2020Printing/ Scanning with a mobile device
- 4524/12/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 4624/12/2020Set the Brother machine to prevent public access to certain features
- 4718/12/2020I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4818/12/2020How to identify your Operating System (OS).
- 4915/10/2020Install PaperPort™ 12SE onto Windows 10.
- 5014/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?