FAQs & Troubleshooting
Popular |
289 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4My Brother machine could not be found over the network when I installed drivers on my PC.
- 5Add your Brother machine with AirPrint (macOS)
- 6The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 7Replace Toner
- 8I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10The printer status is Offline or Paused.
- 11Replace Drum
- 12Load paper in the paper tray
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14Adjust color settings by using the custom setting in the printer driver
- 15Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 16Turn the Toner Save Mode on or off.
- 17The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 20Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 23Poor fixing
- 24Out of Memory/Print Data Full
- 25Replace WT Box
- 26Jam MP Tray
- 27Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 28Wrinkle
- 29Reset the Network Settings to the Factory Settings
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 32Replace Belt
- 33Jam Tray 1 / Jam Tray 2
- 34Colored lines across the page
- 35Blank page or some colors are missing.
- 36I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 37I cannot print using my Brother machine on a wireless network (Mac)
- 38Delete print jobs from the print queue.
- 39What is Brother iPrint&Scan?
- 40The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 41I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 42Can I print from or scan to Android™ Smartphone?
- 43Toner Error
- 44Print both sides of paper or a booklet automatically
- 45The color of your printouts is not what you expected
- 46Jam 2-sided
- 47Jam Rear
- 48Ghost
- 49I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 50The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.