FAQs & Troubleshooting
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332 Results
- 1Replace Drum
- 2(Video) Load A4/Letter paper
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Wrinkles or creases
- 7(Video) Replace the Toner Cartridge
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10Smudges on printed pages (Poor fixing)
- 11Paper is Jammed inside the Machine
- 12Curled or wavy
- 13Image skewed
- 14What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 18White spots or black spots at 94 mm (3.7 in.) intervals
- 19Toner specks
- 20Hollow print
- 21My Brother machine could not be found over the network when I installed drivers on my computer.
- 22(Video) Connect telephone line and power cords
- 23The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 24Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 25Document Jam
- 26Black toner marks across the page
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29Print as a Poster (Windows®)
- 30The printer status is Offline or Paused.
- 31Paper is Jammed in the Back of the Machine
- 32Paper is Jammed in the MP tray
- 33White lines down the page
- 34White lines, bands or ribbing across the page
- 35Gray background
- 36Faint
- 37Black lines down the page
- 38Easy Scan to E-mail
- 39Printing/ Scanning with a mobile device
- 40Print a web page from iPrint&Scan when using an Android™ mobile device.
- 41Drum End Soon
- 42What is the recommended paper?
- 43(Video) Unpack your Brother machine
- 44Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 45Use voice mail on the same line as my Brother machine.
- 46Lines across the page
- 47White lines across the page
- 48"Offline" appears on the Status Monitor.
- 49Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 50What is Brother iPrint&Scan?