FAQs & Troubleshooting
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249 Results
- 1Replace Drum
- 2(Video) Replace Toner
- 3(Video) Load A4/Letter paper
- 4Jam Inside (With Video Instructions)
- 5Image skewed
- 6Smudges on printed pages (Poor fixing)
- 7What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8(Video) Connect telephone line and power cords
- 9What is Brother iPrint&Scan?
- 10Jam Tray (With Video Instructions)
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14Document Jam (With Video Instructions)
- 15Jam Rear (With Video Instructions)
- 16Wrinkles or creases
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 19My Brother machine could not be found over the network when I installed drivers on my PC.
- 20Black toner marks across the page
- 21Faint
- 22Ghost
- 23"Offline" appears on the Status Monitor.
- 24Load paper in the paper tray
- 25Curled or wavy
- 26The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 27The printer status is Offline or Paused.
- 28Jam 2-sided
- 29White lines down the page
- 30Lines across the page
- 31Black lines down the page
- 32Combine multiple scanned documents into a single file with PaperPort™
- 33Drum !
- 34Protect your Brother machine against unauthorised access over the network
- 35(Video) Unpack your Brother machine
- 36Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 37Scan from the Brother iPrint&Scan application using Windows Phone.
- 38Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 39I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 40White spots or black spots at 94 mm (3.7 in.) intervals
- 41Toner specks
- 42White lines, bands or ribbing across the page
- 43White lines across the page
- 44Gray background
- 45Hollow print
- 46I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 47Toner Low or Prepare New Toner Cartridge
- 48Envelope creases
- 49I cannot install Brother drivers on Debian 10 or later (Linux)
- 50(Video) Load an Envelope (Manual Feed Slot)