When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.

How do I load envelopes into my machine?

Can I print from or scan to Android™ Smartphone?

How do I load paper?

I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.

The printer status is Offline or Paused.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

One or more of my colors are not printing (blank).

I still receive the error message "Paper Jam" after I removed the jammed paper.

How do I know which side up my photo paper should be in the tray?

Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?

Can I use voice mail on the same line as my Brother machine?

When I print, the pages are smudged with ink.

I'm using Macintosh. What is the PreScan option used for?

Why do the color ink cartridges run out of ink even though I never or rarely print in color?

Print using only the black ink cartridge when the Color cartridges have run out.

Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?

Paper Jam

Replace Ink

I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)

Connect your Brother machine to your mobile device via a wireless router or access point.

Out of Fax Memory

Can I transfer faxes to the PC when my machine has a mechanical problem?

Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?

How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?

Document Jam

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

When I try to scan the document, the scanner application crashes. (OS X 10.11)

How to identify your Operating System (OS).

Load A3 or ledger paper and program my Brother machine to print on it.

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

Unable to Scan AX

Change the printer driver settings (Windows/macOS)

No Ink Cartridge

Forward a fax to another fax machine when my machine has a mechanical problem.

Improve poor print quality.

What is the BRAdmin Professional software used for?

I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.

What is the "Station ID" and how do I set it?

Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).

I cannot install the printer driver or print in Windows 11.

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

I cannot print using my Brother machine on a wireless network (Windows)

Enable the Brother machine's network interface.

Check the firmware version.

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.