FAQs & Troubleshooting
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138 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3The printer status is Offline or Paused.
- 4Telephone Line Interference/VoIP.
- 5My Brother machine could not be found over the network when I installed drivers on my computer.
- 6Printer Jam or Paper Jam
- 7(Video) Set up your Brother machine
- 8Document Jam
- 9What is the default password for my Brother machine?
- 10What is the default password for my BRAdmin or Web Based Management?
- 11What is the recommended paper?
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13Ink Low
- 14Replace Ink
- 15Wireless setup is requesting a WPS PIN to complete the setup
- 16I cannot print on a wireless (Wi-Fi) network (Windows)
- 17Sleep
- 18Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 19Reset the Network Settings to Factory Default
- 20Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22Check the Print Alignment from Your Brother Machine
- 23Check the Print Quality
- 24When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 25I cannot print full-page photos or images using Email Print.
- 26I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 27Where can I download Brother iPrint&Scan application for Mac?
- 28How Brother inkjet printers measure remaining page yields
- 29Paper is Jammed in the Front of the Machine
- 30Load Documents in the Automatic Document Feeder (ADF)
- 31Enable the Brother machine's network interface.
- 32Install the Brother Mobile Connect application (for mobile device)
- 33Open the Status Monitor (Windows)
- 34Cannot Scan XX or Unable to Scan XX
- 35Change the printer driver settings (Windows)
- 36I cannot scan via network.
- 37Cannot Detect
- 38Paper is Jammed in the Back of the Machine
- 39Print the Network Configuration Report
- 40Remove Paper Scraps Jammed in the ADF
- 41I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 42I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 43I cannot print using my Brother machine on a wired network (Windows/macOS)
- 44I cannot print on a wireless (Wi-Fi) network (Mac)
- 45Change the Print Options to Improve Your Print Results
- 46Wrong Ink Cartridge
- 47Protect your Brother machine against unauthorised access over the network
- 48Open the Control Panel (For Windows)
- 49Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 50The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).