FAQs & Troubleshooting
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335 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A3/Ledger paper
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4(Video) Load A4/Letter paper
- 5The printer status is Offline or Paused.
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7(Video) Install Ink Cartridges
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10Replace Ink
- 11(Video) Connect telephone line and power cords
- 12Paper Tray #1 not detected/ Paper Tray #2 not detected
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17(Video) Load and print an Envelope (Manual Feed Slot)
- 18What is Brother iPrint&Scan?
- 19My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 20Print using only the black ink cartridge when the Color cartridges have run out.
- 21Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 22Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 23Print as a Poster (Windows®)
- 24Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 25When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 26Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 27The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 28Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 29Cannot Detect
- 30What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 31No Paper / No Paper Fed
- 32Cover is Open
- 33Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 34My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 35What driver package format is supported by my Linux distribution?
- 36Correct the Paper Feed to Clear Vertical Lines
- 37Check the Print Quality
- 38Load Documents on the Scanner Glass
- 39(Video) Set up your Brother machine
- 40The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 41Select Receive mode.
- 42Document Jam
- 43Paper Jam
- 44Forward Incoming Faxes to Another Machine
- 45Change Memory Receive Options
- 46Enable the Brother machine's network interface.
- 47Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 48Reset the Network Settings to Factory Default
- 49Change the Print Setting Options When Having Printing Problems
- 50My Brother machine could not be found over the network when I installed drivers on my computer.